Frequently Asked Questions About Hardwood Flooring

Q : How can I prevent scratches on wood flooring?

Place mats and throw rugs at doorways to help protect wood floors from grit, dirt and sand. Place felt pads under furniture legs and vacuum/dust your wood floor regularly

Q : Should I expect color variations in my hardwood floor?

Yes, there is a natural variation in hardwood. Some species show more variation than others

Q : Can a wood floor be damp-mopped?

Never damp mop a waxed floor! When cleaning a surface-finished floor, follow the manufacturer's recommendations. You may generally use a dampened (near dry) mop to maintain a wood floor; however excessive moisture will cause damage. Standing water can dull the finish, damage the wood, and leave a discoloring residue. If water spills on a wood floor, immediately wipe it up with a clean cloth.

Q : Can we install hardwood flooring if we have a dog or other indoor pets?

Many hardwood floors are installed in homes with pets, but you need to realize that a pet's claws may scratch the finish of the wood flooring. Also, pet damage to the flooring is not warranted by the manufacturers in most situations. Keep the pet's claws trimmed and if the pet makes a mess of the floor clean it up immediately. It is best not to put the pet's food or water bowl on top of the wood flooring.

Q : Does wood flooring promote a healthy indoor environment?

Yes. Bacteria, dust and dirt do not embed themselves in wood flooring, as they do in other flooring options. Simple regular maintenance - such as dust mopping, sweeping, or vacuuming - keeps wood floors dust-free.

Q : Is it safe to use hardwood flooring in a kitchen?

Use caution when installing hardwood flooring in a kitchen. A kitchen is prone to food and liquid spills which can raise the wood's grain or permanently stain or damage the finish of a hardwood floor. Be sure to wipe of spills immediately with a dry, clean cloth.

Q : Once installed, how often must wood flooring be replaced?

Simple care and maintenance keeps wood floors looking beautiful for a lifetime. Instead of laying an entirely new floor when the original is worn, wood floors can be rejuvenated with sanding and refinishing. When done by a wood flooring professional, wood floors need only to be refinished every 10 - 15 years or 10 - 12 times during a floor's life. When a wood floor's useful life is over, it's completely biodegradable.

Q : Why do most gymnasiums use wood flooring?

For the same reason many homes and businesses do: durability and comfort. Indeed, wood flooring commands more than 70 percent of the highly demanding sports floor market. Wood floors are softer and more supple than other surfaces. Wood flooring provides greater resilience, improved shock absorption, and increased energy return, all of which help to reduce injury and body fatigue for athletes.

Q : Does wood flooring provide good acoustics?

Churches, synagogues, and other clients with auditorium projects increasingly request wood floors for its warmth and acoustic attributes. Ask your wood flooring professional about special installation techniques that can increase acoustic abilities.

Frequently Asked Questions About Natural Stone Marble & Travertine

Q : Why should I use natural stone in my home?

Natural stone is prized its distinctive beauty and the sense of peaceful tranquility it creates, but there are also many practical benefits to using Natural Stone in your home. Natural Stone products are more durable than many artificial products, often lasting for decades with very little maintenance. With Natural Stone there are no worries about exposure to harmful chemicals in the home or released into the environment during production or disposal.

Q : How do natural stone tiles differ from ceramic tiles?

The most important difference is this – Natural Stone is a product of nature, and Ceramics are man-made. Most man-made materials cannot compare in durability to natural ones. While damaged ceramic tiles usually need replacing, natural stone usually needs minimal restoration if stained or scratched. Other differences are explained below:

Ceramic Natural Stone
Homogenous composition Unique composition
Low absorbency, thin and lightweight, corrugated backing Differs from category to category
Acid resistant Acid sensitivity varies from stone to stone.
Have only one plain finish and practically no edge finishes. Have a whole spectrum of finishes like Polished, Honed, Antiquated, Tumbled, Leather, Rugged (Split face, River Rough, River Wash, and Flamed) and more. Different types of edges like beveled, bull-nosed etc. are possible.
The sizes in ceramics are restricted and patterns are very uniform and geometric. No size restriction. Available in huge slabs as large as 125' X 75' or in small tumbled mosaic pieces of 1”x 1”. Natural, random patterns are found in Natural Stones.

Q : Can marble tile be installed on wood surfaces?

No. It is not recommended that marble tiles be installed directly on wood flooring or any other flooring that moves. The movement can cause tile to crack. The best solution is to have cement board installed by a professional installer over the surface to be tiled.

Q : What criteria do I use to select stone color?

The criteria for selecting stone color will depend on the application. Color choice can make a room appear larger or smaller, formal or warm and inviting. Consider the following characteristics:

  • Lighter colors tend to make a smaller room seem larger.
  • Dark colors tend to make a room more intimate and cozy.
  • Solid colors, smooth and polished tiles show more dirt and require more maintenance.
  • Patterned material, usually in a honed finish, is one of the easiest to maintain.
  • Dramatic patterns can help highlight and accent portions of the room, including architectural features.

Q : What care and maintenance of the stone products are recommended?

Stone surfaces are very easy to maintain. Clean stone floors with warm water and a mild liquid soap. Never use acid cleansers or abrasive chemicals on stone. Natural stone should be sealed after installation and every one to two years thereafter, depending on its application.

Frequently Asked Questions about Composite Marble/Quartz

Q : What are the benefits of using Quartz surfaces?

CONSISTENCY – Quartz surfaces are far more consistent in color from slab to slab and within each slab than granite or marble.
STRENGTH – No other counter top option is stronger than Quartz.
CARE-FREE - No sealing is required.
FOOD SAFE - Quartz surfaces are non-porous and have been certified by NSF International for food and splash zones in commercial kitchens.
BEAUTY - Quartz surfaces are available in a wide variety of colors some of which are not available in a granite or marble countertop.
STAIN RESISTANT - Quartz surfaces will resist stains from fruit juices, food coloring, coffee, tea, wine, grape juice, and nail polish

Q : Are Quartz surfaces resistant to surface damage?

If you are really trying to scratch or damage any countertop surface you can. However, under "normal" conditions a Quartz surface will not be damaged by every day usage. Quartz can be used as a cutting board and still not scratch; however, cutting directly on a quartz surface will quickly dull most kitchen knives."

Q : Does a Quartz surface withstand heat? Can I put a hot pan or pot on it?

Just like natural stone, Quartz surfaces are resistant to heat. However, any natural stone surface can be damaged by sudden and rapid change of temperature, particularly near the edge of the surface. Therefore, the use of a hot pad or trivet is always recommended